Delete your Owlnyx account
Last updated: October 24, 2026
How to delete your account in the Owlnyx dream journal app on Android, iOS, and the web, and what happens to your data.
Delete your account in the app
- Open Owlnyx and sign in.
- Go to Settings → Account.
- Tap Delete Account, optionally tell us why, type your email to confirm, and tap Delete Account again.
Your account, profile, and dreams are hidden right away and you are signed out on every device.
You have 30 days to change your mind: signing in again during that time cancels the deletion and restores everything. After 30 days your account and data are permanently deleted and cannot be recovered.
Request deletion without the app
If you can't sign in or no longer have the app, email [email protected] from the email address on your Owlnyx account with the subject "Delete my account". We may ask you to confirm the request from that address before we act on it.
We start the same 30-day deletion within two business days and reply to confirm the date your data will be permanently deleted.
Cancel app store subscriptions first
Deleting your account does not cancel a subscription billed by Google Play or the Apple App Store, and we can't cancel it for you. Cancel it before you delete your account so you are not charged again:
- Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → Owlnyx → Cancel.
- Apple App Store: Settings → your name → Subscriptions → Owlnyx → Cancel Subscription.
A subscription bought on the Owlnyx website is cancelled automatically when you delete your account, so it doesn't renew.
Unused credits and remaining subscription time are lost when the account is deleted.
What is deleted
When the 30 days end, we permanently delete:
- Your dreams, their edit history, voice recordings, transcriptions, and storyboard images
- AI analysis, interpretations, reflections, patterns, translations, and AI chat history
- Your comments, reactions, likes, bookmarks, and follows
- Your direct messages and conversations, including the copies the other person sees, and their attachments
- Your profile, avatar, uploaded files, notification settings, devices, feedback, and sign-in sessions
To delete only some data and keep your account, edit or delete individual dreams, comments, and messages in the app, or contact [email protected].
What we keep, and for how long
Some records are kept after deletion for legal, tax, fraud-prevention, and security reasons:
- Payment and tax records — purchases, invoices, refunds, and the payment provider's customer reference, for as long as tax and accounting law requires (usually up to 10 years).
- Usage and consent records — records of paid AI usage and the AI-processing consent you gave, kept as evidence for billing disputes and legal obligations.
- Abuse prevention — a one-way hash of your email, so a new account can't claim the free trial again. Your email address itself is removed.
- Deletion record — the dates of your request and deletion and the reason you chose, without your name or email.
- Backups and security logs — database backups roll off within about 14 days, and short-lived server security logs expire on their own schedule.